Terms of Service

These Terms of Service ("Terms") govern your use of the Mycelium Labs website and your purchase of products from us. By using our website or placing an order, you agree to these Terms.

1. About Us

Mycelium Labs Ltd is a company registered in England and Wales. Our registered address is London, United Kingdom. References to "we", "our", or "us" refer to Mycelium Labs Ltd.

2. Products & Descriptions

We make every effort to ensure product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors. Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease.

3. Ordering & Payment

• All prices are listed in GBP (£) and include VAT where applicable
• An order is accepted when we send you a confirmation email
• We reserve the right to refuse or cancel any order at our discretion
• Payment is processed securely via Shopify Payments. We do not store your payment card details

4. Subscriptions

If you purchase a subscription:

• You will be billed automatically at the frequency selected at checkout
• You may cancel, pause, or modify your subscription at any time before the next billing date
• Cancellations take effect after the current billing period
• We will notify you of any price changes at least 14 days before they take effect

5. Shipping & Delivery

Please refer to our Shipping & Returns Policy for full details on delivery times, costs, and return procedures.

6. Returns & Refunds

We offer a 30-day money-back guarantee. Full details are available in our Shipping & Returns Policy.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Mycelium Labs Ltd and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Health Disclaimer

Our products are food supplements and should not be used as a substitute for a varied, balanced diet and healthy lifestyle. Always consult your healthcare provider before starting any supplement regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Individual results may vary. Testimonials and reviews on our website reflect individual experiences and are not guaranteed outcomes.

9. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability to you shall not exceed the amount you paid for the relevant product
• We are not liable for any indirect, incidental, or consequential damages
• Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law

10. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Submit false or misleading information
• Interfere with the proper functioning of our website

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites and encourage you to review their terms and privacy policies.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

For any questions about these Terms:

• Email: legal@myceliumlabs.co.uk
• Address: Mycelium Labs Ltd, London, United Kingdom